Within your hosting package, you can create multiple e-mail accounts based on your domain name. Each e-mail account you create gets its own password, ensuring that all accounts remain private.
This is particularly useful if you want to provide e-mail addresses to different people. E-mails sent to these accounts can only be read by those with access to the account.
This guide covers full-featured e-mail accounts. If you prefer to create an email address that simply forwards messages to an existing account, you can use forwarders.
When you log in to DirectAdmin and look under 'E-mail Accounts,' you will see a default address. This address cannot be changed, as it is used for the internal operations of DirectAdmin.
Creating an e-mail account
1. Log in to DirectAdmin.
2. In the menu, go to 'E-mail Manager' → 'E-mail Accounts'.
3. Click on 'Create Account'.
4. Enter the desired credentials for your new e-mail account and click 'Create Account'.
- Username: the e-mail address you want to create.
- Password: the password you want to set for the e-mail account.
- E-mail Quote (MB): the maximum number of MBs the e-mail account is allowed to use.
- Daily Send Limit: the maximum number of e-mails the e-mail account is allowed to send per day.
5. You will now receive a confirmation that the account has been created.
If you want to set up the e-mail address in an external mail client, please use our recommended settings instead of the mail server listed there.
Checking your e-mail
When you create an e-mail account in DirectAdmin, you can access and manage your email through our webmail. You can log in to the webmail via mail.webhostingserver.nl using the following details:
- Username: the created email address (e.g., example@yourdomain.com)
- Password: the password you set when creating the e-mail address
You can also configure your e-mail account in an external email client, such as Outlook. You can find instructions on how to set up an e-mail account created in DirectAdmin in an external email client here.
Change password (and quota)
There are two ways to change the password (and quota) of any e-mail address you have created in DirectAdmin.
As Administrator
The administrator of the hosting package—the person with access to DirectAdmin—can log in to DirectAdmin and change the password of any e-mail account. Here is how.
1. Log in to DirectAdmin.
2. In the menu, go to 'E-mail Manager' → 'E-mail Accounts'.
3. Click the three dots next to the account that you want to change the password or quota for and choose either 'Change Password/Username' or 'Change Limits'.
4. Enter a new password for the e-mail account under 'Password' or the desired limits and click 'Save'.
As a user
In some cases, another person within your organisation may manage the hosting package. They will have created an e-mail account for you in DirectAdmin that you can use. If you know your current password, follow the steps below to update it. Otherwise, please contact your administrator for assistance.
You cannot change the mailbox quota yourself, you will have to contact an administrator for that.
1. Go to the webmail and log in with the e-mail address for which you want to change the password.
2. Click on 'Settings' in the menu on the left, then select 'Password'.
3. Enter your current password in the 'Current Password' field.
4. In the 'New Password' and 'Confirm New Password' fields, enter the new password you want to use.
5. Click 'Save' to store your new password. Your password for this e-mail account has now been changed.
Analysing e-mail usage
It is possible to analyse the e-mail traffic of your created e-mail accounts through DirectAdmin. Just follow these steps:
1. In the menu, go to 'E-mail Manager' → 'E-mail Accounts'.
2. Click 'E-mail Usage' in the top right corner of the screen.
Today: shows the e-mail traffic for the current day.
This Month: shows the e-mail traffic for the current month.
This Month (excluding today): shows the e-mail traffic for the current month, but not for the current day.
4. In the table below, you can sort by properties such as date, sender, recipient, or path. The 'Path' column can be especially useful for determining whether an e-mail was sent from a script and, if so, from which location within the hosting package.
Cleaning up your e-mail accounts
Over time, e-mail accounts can fill up with spam, especially when using IMAP. Additionally, the trash folder can become full. For this reason, the account administrator may periodically clean up the accounts and empty the account's folders. This can be achieved by following the instructions below in DirectAdmin.
When cleaning up, all e-mails you delete will be lost permanently! If you want to make sure that you are not deleting anything important, use an e-mail client to delete the e-mails one by one.
1. Log in to DirectAdmin.
2. In the menu, go to 'E-mail Manager' → 'E-mail Accounts'.
3. Select the account you want to clean up and click 'Purge'.
4. Choose which folder you want to clean up and click 'Purge' again.
Inbox: the account's inbox
IMAP Folders: all folders associated with the account
Spambox: the account's spam folder.
Deleting an e-mailaccount
You can delete an e-mail account through DirectAdmin. This action will permanently remove the account along with all its e-mails. Follow the instructions below to complete the process.
Deleting an e-mail account will permanently erase all e-mails associated with that account!
1. Log in to DirectAdmin.
2. In the menu, go to 'E-mail Manager' → 'E-mail Accounts'.
3. Select the account you want to delete and click 'Delete'. You can select and delete multiple accounts at once.
4. Verify whether you are deleting the correct account en click 'Confirm' to permanently delete the account.