If you are temporarily unavailable and want to let people know you have received their e-mail, you can set up autoresponders and out-of-office messages. The difference between the two is that an autoresponder is always linked to a specific e-mail address, while an out-of-office message is active only during a set period.
Creating an automatic response
You can set up an automatic reply for any existing e-mail address (i.e. forwarders or e-mail accounts).
1. Log in to DirectAdmin.
2. In the menu, go to 'E-mail Manager' → 'Autoresponders'.
3. Click the 'Create autoresponder' button.
4. Fill in the requested information and click 'Save'.
- Responder Address: the e-mail address on which the responder should operate. This must be an existing address.
- Responder Message: the message that is sent back automatically.
- Send a CC to: if you tick this option and provide an e-mail address, all automatic responses will also be forwarded to this address.
If you only want to set up an automatic reply and not receive the e-mails, you can create a forwarder that forwards e-mail to :blackhole: and set up the autoresponder on this forwarder.
If a vacation message is active, you cannot set an automatic reply. They cannot be used simultaneously.
Changing an automatic response
When you are logged in to DirectAdmin, you can also adjust automatic responses.
1. In the menu, go to 'E-mail Manager' → 'Autoresponders'.
2. Then click 'Modify' next to the autoresponder you want to adjust.
3. You can now edit the automatic reply in the same way you created it. It is not possible to change the e-mail address. If you want to use a different address, you will need to create a new automatic reply.
Deleting an automatic response
Of course, it is also possible to delete created autoresponders if they are no longer needed.
1. In the menu, go to 'E-mail Manager' → 'Autoresponders'.
2. Check the autoresponders that you wish to remove.
3. Click on 'Delete' and confirm your choice.